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POSTED OCTOBER 28, 2009
KEN EISENBERGER SAW THE WORLD FROM ANOTHER PERSPECTIVE ON OCTOBER 22, 2009 IN ARIZONA
  

POSTED SEPTEMBER 10, 2009
NOTICE ON IMPLEMENTATION OF H1N1 VIRUS SAFETY PLAN
It remains an important priority of our office to maintain a healthful environment for staff and clients alike. It is the position of our office to take this pandemic seriously and to implement recommended precautions in preventing the spread of the virus. First, please be aware of our investment in state-of-the-art water and air purification systems described in the bulletin show below. Second, through the beginning of Spring, 2010, we are implementing a "relaxed" cancellation policy that is even more liberal than our current one requiring a 24-hour notice in order not to be charged for the session. During this time, individuals, parents, and children who at any time are exhibiting symptoms that could reflect infection, are requested to stay home and cancel their appointments until all symptoms have gone. Clients who cancel within the 24-hour notice period will not be charged for the session if the stated reason is possible or confirmed virus infection and phone notification is made at least 3 hours prior to the scheduled appointment time. Anyone showing up for an appointment with any coughing or sneezing will be asked either to reschedule or to wear a protective face guard (provided free at the time of service) covering nose and mouth while present in the waiting area, restroom, and counseling office. Any staff with possible symptoms of the virus will be asked to stay home until all symptoms have ceased. With proper equipment and/or software set up at your home, phone or face-to-face online computer counseling can be scheduled with reduced rates payable at the time of the service and not subject to insurance coverage (which will only pay for office visits). If any client has a question or concern about this policy, please speak with your counselor in person or by phone.
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POSTED SEPTEMBER 10, 2009
NOTICE TO TRICARE BENEFICIARIES RESIDING IN--OR SNOWBIRDING TO--ARIZONA
We are now contracted to provide online counseling under the Tricare Online Care Program not only to residents of Washington State, but also to those participants who live full-time or part-time in Arizona. Future plans are to further extend our coverage to beneficiaries residing in California, with an estimated implementation date for that state about February 1, 2010.
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POSTED AUGUST 6, 2009
We are proud to announce immediate participation in the first official online counseling program for eligible TRICARE beneficiaries in the West Region. We are currently set up to provide services throughout the State of Washington, and are also planning to offer services, as well, to participants in the State of Arizona in the near future. The following press release announces this new and exciting program, which began August 1, 2009.
PRESS RELEASE FROM TRIWEST (TRICARE WEST REGION) WEBSITE
Online or Over Video, TRICARE Reaches Out With Expanded Behavioral Health Care Services |
| July 30, 2009 |
No. 09-52
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FALLS CHURCH, Va. – The stress of military life takes a toll on the well being of some military families – and TRICARE is there to help. Time and distance will no longer be obstacles for active duty families seeking behavioral health care with the introduction of two new programs.
The Web-based TRICARE Assistance Program (TRIAP) and telemental health program use evolving telecommunication technologies to bring counseling assistance and behavioral health care closer to the people who need it most.
Both programs are scheduled for launch Aug. 1, 2009.
TRIAP is a demonstration program available in the United States to active duty service members (ADSMs), those eligible for the Transitional Assistance Management Program (TAMP) and members with TRICARE Reserve Select, as well as spouses of any age and other eligible family members 18 years of age or older.
From the security of their homes, or anywhere else for that matter, beneficiaries with a computer, Webcam and the associated software can speak “face-to-face” with a licensed counselor over the Internet at any time of the day or night. Eligible beneficiaries can link to their regional contractor’s TRIAP site and get more information about the program at http://www.tricare.mil/TRIAP.
“TRIAP will help soldiers, sailors, airmen, Marines and their family members 24 hours a day, seven days a week,” said Rear Adm. Christine Hunter, deputy director of the TRICARE Management Activity. “It augments TRICARE’s many existing counseling assistance benefits by making sure there are more avenues for service members and their families to get the support they need, when it’s needed.”
Eligible service members and family members can logon to TRIAP an unlimited number of times for supportive counseling or advice when dealing with personal problems impacting their work performance, health and well-being. Services include assessments, short-term counseling and, if the TRIAP counselor determines more specialized care is necessary, a referral to a more comprehensive level of care.
TRICARE ’s telemental health services, which also begin Aug. 1, 2009, use medically-supervised, secure audio-visual conferencing to link beneficiaries with offsite providers. Available to all TRICARE beneficiaries in the United States, telemental health care will fall under TRICARE’s telemedicine coverage. TRICARE’s regional contractors are establishing networks of telemental health originating sites and networks of offsite providers who can evaluate, treat and refer patients as necessary via video. All aspects of behavioral health services will be available, including psychotherapy and medication management.
“While most service members will still get face-to-face care in a military treatment facility or through the TRICARE network,” Hunter said. “The addition of telemental health care and TRIAP will really help us enhance access to a variety of behavioral health care services.”
For more information about TRICARE ’s telemental health options, go to the getting care link at http://tricare.mil/mybenefit/home/MentalHealthAndBehavior
Service members and their families have several additional behavioral health resources available either online or by telephone. For more information about TRICARE and the Department of Defense ’s many existing behavioral health resources, download A TRICARE Guide: Understanding Behavioral Health at http://www.tricare.mil/tricaresmart.
About TRICARE Management Activity and the Military Health System
TRICARE Management Activity, the Defense Department activity that administers the health care plan for the uniformed services, retirees and their families, serves more than 9.4 million eligible beneficiaries worldwide in the Military Health System (MHS). The mission of the MHS is to enhance Department of Defense and national security by providing health support for the full range of military operations. The MHS provides quality medical care through a network of providers, military treatment facilities, medical clinics and dental clinics worldwide. For more about the MHS go to www.health.mil. |
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KENSPORTAL.COM
GATEWAY TO BEHAVIORAL HEALTH PROFESSIONAL RESOURCES
FOR THE NORTHWEST
August 14, 2008
Contact: Ken Eisenberger 425-334-2298 ( hiddenhillcounseling@startouch.net )

FOR IMMEDIATE RELEASE
After three decades providing counseling, psychotherapy, hypnotherapy, and EMDR to individuals, couples, families, and groups, Ken Eisenberger, A.C.S.W., L.I.C.S.W., B.C.D., a board-certified clinical social worker in Everett, Washington, has initiated and developed a project to assist behavioral health clinicians throughout the Northwest with their practice start-up, management, and development.
Initiated under the name kensportal.com, the project has ambitiously designed and brought together contact information, links, directories, and educational resources and materials on an easily accessible portal that can be bookmarked or opened as a home page on a clinician’s office computer.
Do you want to know the names of insurance companies and EAP management firms that provide referrals for mental health and substance abuse services? Could you use an instant directory of provider line phone numbers to all the insurance companies? Would you like a list of companies providing electronic billing services? Do you want resources for specific client populations? Could you utilize lists of community resources and handouts that are useful for clients and family members in need? How about a list of directories with which you can locate a variety of professionals and specialized treatment services? It’s all there, under one “roof” and accessible without charge with the click of a mouse at kensportal.com.
With private funding from Hidden Hill Counseling, LLC, the development of the website has taken over a year to assemble, finalize, and publish online. Users may email the webmaster with suggestions for additions, changes, and link corrections at any time to assist in updating and further developing the site.
Funding for ongoing website development and maintenance will come from user donations. A link to a donation page is provided on the home page, or donations may be made payable to Hidden Hill Counseling and sent to 819 Sunnyside Blvd., Everett, WA 98205-1324. A donors’ page will soon be added acknowledge the contributions made by individuals and organizations that use and find value in its accessibility and content. Advertising by reputable organizations and agencies may also be considered in the future.

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