In contracting directly with insurance companies and provider networks, we will bill the carrier for any covered amount of the contracted rate beyond your plan-specified copayment or coinsurance. Many plans require preauthorization by you or us prior to initiating service, and some require a referral. Please check with your insurance company for details, or contact us for more information. Payment of your portion is due at the time of service unless other arrangements are made in advance. Payments may be made in cash or by check, debit card, or credit card. We now accept Mastercard, Visa, Discover, American Express, and many HSA cards.
Fees for Employee Assistance Program (EAP) Sessions
These sessions are generally paid in full by your EAP plan, with no cost to you, provided you have secured a prior authorization. Missed sessions are usually not covered under these plans and may be your responsibility. (See “Fees Not Covered By Insurance” below).
Fees for Sessions Covered By Your Insurance
Your fees are based on a plan-designed copay (generally $10-45) or a percentage of the discounted, contracted fee, called co-insurance (typically 10-50%) or a combination of the two. Missed sessions are not covered under these plans and become your responsibility. (See “Not Covered By Insurance” below).
Fees Not Covered by Insurance for Attended Sessions, Missed Sessions & Reports
- First session/Initial evaluation, office or electronic, 50-60 minutes – $180
- Individual in-person/video/telephonic counseling, half session, 25 minutes – $100
- Individual in-person/video/telephonic counseling, full session, 45-50 minutes – $150
- Individual in-person/video/telephonic counseling, extended session, 60 minutes – $165
- Couples/family in-person/video/telephonic counseling, half session, 25 minutes – $100
- Couples/family in-person/video/telephonic counseling, full session, 45-50 minutes – $170
- Couples/family in-person/video/telephonic counseling, extended session, 60 minutes – $180
- Missed session, no notice or without required 24-hour notice – $100
- Missed session due to illness or unavoidable emergency – no charge (if you call prior to your scheduled appointment as soon as you know you cannot attend)
- Missed session due to dangerous weather conditions – no charge
- Short form completion – $35
- Extensive form completion – $75
- Short letter/report – $60
- Extensive letter/report – $120
- Brief phone consultation with client/provider – no charge
- Extensive phone consultation with client/provider, 10-30 min. – $75
Fees for Marketing and Other Non-Client-Related Professional Consulting with Clinicians and Companies
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- In-person, telephonic, or video consulting for professionals – 30 minutes – $125
- In-person, telephonic, or video consulting for professionals – 60 minutes – $250
Payments for Counseling, Copays, Fees, Balance Due
(and Professional Practice Consultation for Providers)
You may utilize this secure payment process to pay your balance or for any of our services with a PayPal account or card, or any debit, credit, or approved HSA card.
